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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Valarie Maggiore

May 26, 2023

5  out of  5 rating by Valarie Maggiore
"I had the best experience ever with Donny setting up my new policies. . I came from an agency with very poor customer service communications. Donny is very experienced and professional. All of my insurance needs were moved to State Farm. I'm looking forward to a long relationship with this company."

Laurie Umlauf

February 28, 2023

5  out of  5 rating by Laurie Umlauf
"This agency is superb at customer service! Always available and even answers their phones so you can talk to a human....I highly recommend them....Tara is awesome! I had a few unusual circumstances with my homeowners policy, but they were very helpful and patient in this regard"

Becky Lu Hummer

February 24, 2023

5  out of  5 rating by Becky Lu Hummer
"Jake's team was really helpful during a recent home purchase, and responded quickly to requests for various documents during the process. Donny was especially instrumental in assuring our close date remained on schedule. Thanks, Donny and Tara!"

Hannah Franco

February 18, 2023

5  out of  5 rating by Hannah Franco
"Was shopping around as Gieco was crazy expensive. Called over to State farm and Donny was amazing super friendly, informative and didnt pressure me. I decided their coverage was the best price for me and even added renters insurance! 5 star experience ⭐⭐⭐⭐⭐"

Hector A

January 30, 2023

5  out of  5 rating by Hector A
"I've had the pleasure of working with Laurie in this office and it's been outstanding. She is incredibly knowledgeable, kind, and very diligent. She has a no pressure approach to getting you the coverage you need and giving you peace of mind. You can't ask for a better agent. If you need a new agent or are shopping for insurance, take it from a guy who has a lot to lose and incredibly high standards. Laurie at Jake Waardenburg's office will take great care of you."

Amber Parsons

January 18, 2023

5  out of  5 rating by Amber Parsons
"Fantastic customer service! And great rates I would definitely recommend them!!"

Winston Risser

January 14, 2023

5  out of  5 rating by Winston Risser
"Recommend, Jake and his team are not just trying to sign policies. It feels like they want to work with you and build long term relationships as you navigate life . Switched to state farm and with this teams knowledge,we have better insurance at a better price ."

Sheryl Eskew

December 30, 2022

5  out of  5 rating by Sheryl Eskew
"The battery in my car went dead. The doors were locked,and my remote wouldn't work. So I called my State Farm agent,and spoke to Rachelle. She immediately found a service truck for me. The tow driver showed up less than an hour later, unlocked my car. We were able to start the car,and move it to a location that was safe and serviceable. Five stars to Rachelle for fast and compassionate service and staying in touch with me through the situation. As always,Jake Waardengurg and his team shined brightly!"

Connor Whitlow

December 24, 2022

5  out of  5 rating by Connor Whitlow
"Donny Macneish is a BAMF, hee saved me big time on my insurance bill and was a very truthfull home skillet, love you guys!!!!!"

Nick & Katie

December 23, 2022

5  out of  5 rating by Nick & Katie
"We loved working with Donny! He explained everything and was very thorough. He offered different options for auto, renters, and life insurance. We saved a LOT because of his help! We would give this office 10/10 if we could. Thank you!!"

Lauralee Bentz

December 20, 2022

5  out of  5 rating by Lauralee Bentz
"always to helpful and friendly!!"

Caitlin Kauer

October 24, 2022

5  out of  5 rating by Caitlin Kauer
"I worked with Rachelle and she was very kind and helpful. Switching from a competitor and she made the process seamless and offered better prices and options. Thank you!!"

robert merchant

October 12, 2022

5  out of  5 rating by robert merchant
"Rachael was a star. She got me signed up for auto policy. She stayed with me on the phone all the way thru the process. A real pro even with my feeble attempts at humor. She is five shining stars."

Mike Moreno

September 27, 2022

5  out of  5 rating by Mike Moreno
"Jake does a great job and is always looking out for the best interests of his clients. We are glad we chose Jake Waardenburg and State Farm Insurance."

Mikayla Thomas

September 20, 2022

5  out of  5 rating by Mikayla Thomas
"Great and friendly service!"

Brittney Bucholz

August 25, 2022

5  out of  5 rating by Brittney Bucholz
"If your looking for insurance then I highly recommend checking this place out. I am blown away at how well I’ve been treated. I started shopping around after being told our insurance was going to spike by 85% with a prior company. I stumbled upon State Farm and I’m so glad I did. My husband and I are now receiving better coverage at a lower rate! I’ve been working with Donny and he has been absolutely amazing and I never thought I’d be leaving a 5 star review for an insurance company."

Bob Bousquet

August 24, 2022

5  out of  5 rating by Bob Bousquet
"Very easy to do business with."

Thomas Iraci

July 27, 2022

5  out of  5 rating by Thomas Iraci
"I and my wife are giving Jake Waardenburg State Farm Insurance 5 stars for the quality of their customer service. The telephone calls I have made in the past are answered on the first ring and always by a friendly voice. This is too me is very important. I also want to give a shout out to Laurie Jermacznak, Account Manager who helped us out in adjusting our home policy. She is very knowledgeable and if we did not fully understand something in our coverage plan, she made sure we did. I also want to complement her for her professionalism and patience if there was something we did not understand. We could not be happier with the quality of service we receive here at Jake Waardenburg-State Farm Insurance."

Raelyn Lambert

July 26, 2022

5  out of  5 rating by Raelyn Lambert
"Jake & team are so friendly and helpful! So happy I decided to get my insurance through them"

Juliene Lambert

July 25, 2022

5  out of  5 rating by Juliene Lambert
"Very knowledgeable and super friendly staff and agent!"


July 25, 2022

5  out of  5 rating by RRRJJLAMB
"Super helpful and great rates! Thank you "Jake from State Farm"!"

Nate Powell

July 19, 2022

5  out of  5 rating by Nate Powell
"Jake was super helpful! Helped get the biggest discounts for our policy! We definitely recommend him for any insurance needs!"

Kelly Powell

July 19, 2022

5  out of  5 rating by Kelly Powell
"Jake was very helpful getting our car and home insurance bundled after getting married! Highly recommend!"

Deborah Creech

July 19, 2022

5  out of  5 rating by Deborah Creech
"Great experience! It was nice to deal with a human. Donny was very professional and saved me over $1000 a year. Give them a call."

Karen Dietrich

July 16, 2022

5  out of  5 rating by Karen Dietrich
"Jake was able to give me a better auto policy for less money than my current policy. I would definitely recommend this office!"