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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gail Ballantyne

October 4, 2024

5  out of  5
rating by Gail Ballantyne
"I recently contacted State Farm Jake Waardenburg & spoke with Luke Wehr to obtain quotes for home owner's & auto insurance, as my existing insurance vendor's rates have become unaffordable. Luke promptly provided the quotes & took the time to answer all of my questions regarding the quotes in great detail. I really appreciated Luke's patience & professional service. I'm happy to say I'm now a State Farm Customer & have better coverage than I had at an affordable price. Great job, Luke!"
We responded:
"Thank you so much for the 5 star-review Gail! I’m so glad to hear that Luke was able to connect with you and help you save some money! Thank you for your business!"
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Ron Jones

October 1, 2024

5  out of  5
rating by Ron Jones
"We had many questions about our bill that needed answers. Laurie went to a great deal of trouble and time to research our numerous policies and found the acceptable answers that we wanted. I highly reccommend Laurie at Jakes agency in Redmond."
We responded:
"Thank you for the 5-star review Ron!! So glad you were able to connect with Laurie and she was able to take care of you! Thank you for your business!"
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cherie jones

October 1, 2024

5  out of  5
rating by cherie jones
"Very positive. We had questions about all the changes in billing that aren't addressed in billing. We just needed someone to explain it all to us we don't know how the State Farm system works on billing. We really appreciate all the time Lauri took to answer our questions she went above and beyond thank you so much we love working with you."
We responded:
"Thank you so much for the 5-star review Cherie!!! This is why we exist, to make insurance a little more simple for our customers! We appreciate your business!"
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Larry Langdon

September 15, 2024

5  out of  5
rating by Larry Langdon
"Nice people very helpfull"
We responded:
"Thank you Larry! It was great meeting you, and we look forward to helping you moving forward!"
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Marji Parker

August 30, 2024

5  out of  5
rating by Marji Parker
"Rachelle was incredible and worked to find us discounts."
We responded:
"Thank you Marji!!!! So glad Rachelle was able to help you and provide a 5 Star experience! We appreciate your business! -Jake"
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one pont

August 30, 2024

5  out of  5
rating by one pont
"Very knowledgeable and a really nice guy!!!"
We responded:
"Thank you!!! Two things I try really hard to be! :) I appreciate your business!!!"
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Faye Zeidlhack

August 24, 2024

5  out of  5
rating by Faye Zeidlhack
"Laurie, Jake and team gave me the best customer service experience . I was so impressed with their empathy and responsiveness. The State Farm app is also easy. I’m just amazed at how much this team cares."
We responded:
"Faye, thank you for this awesome review!!! We appreciate you! -Jake"
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Sean Williams

August 8, 2024

5  out of  5
rating by Sean Williams
"If you want to have a local agent for your insurance, I recommend signing up with Jake Waardenburg with State Farm. Recently our insurance payment went down, and Jake reached out to suggest a meeting to review our policies. In the meeting he explained the coverages we were paying for and we were able to identify several options to improve our coverage with minimal cost increase. One of the options we chose was to add an insurance policy for my wife's wedding ring. This was a fortuitous suggestion, as she lost it wakeboarding this summer after we had taken the policy. After initiating the claim, Laurie from Jake's office reached out to offer any assistance with the claim. An issue came up where the claims department offered the wrong price for our ring, so I called Laurie and she got claims on the phone right away for me. She put them on the spot, figured out why the amount was wrong, and we got the payment amount corrected in a matter of minutes."
We responded:
"Man… thank you Sean. This sums up the value we want to offer all our clients. So thankful we were able to meet up, identify a need for coverage, and deliver on it! Thank you for your business and the 5 star review!"
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LeAnne Rich

August 3, 2024

5  out of  5
rating by LeAnne Rich
"Laurie is very professional, helpful and you can tell she looking out for your interests. A wonderful experience!"
We responded:
"Thank you for the 5 star review LeAnne! So glad you were able to connect with Laurie! Thank you for your business!"
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Tammy Dunaway

August 1, 2024

5  out of  5
rating by Tammy Dunaway
"Luke was very knowledgable and kind from the very beginning of my inquiries at State Farm. He has consistently been prompt and gracious to answer questions and communicate necessary information. I appreciate the courteous service very much!"
We responded:
"Thank you for the awesome 5 star review Tammy! So glad you were able to connect with our team and have a great experience! We appreciate your business!"
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Erica

July 26, 2024

5  out of  5
rating by Erica
"Great people to work with. Conner is amazing and both him Jake took time to help my daughter get a Universal Life insurance plan at 17yrs old. It's a great way to help her save money for the future."
We responded:
"Erica, thank you so much for your Five Star Review! I’m so glad we were able to help your daughter get this life insurance in place! Thank you for your business!"
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Mickey “MickBlu” Blu

July 26, 2024

5  out of  5
rating by Mickey “MickBlu” Blu
"love the people and environment! they made me understand very clearly and great people! conner and jake were phenomenal to work with and so easy to talk too!"
We responded:
"Thank you Myka, for the awesome Five Star Review! So glad we were able to help you get your first policy started! "
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Brett Hembree

July 26, 2024

5  out of  5
rating by Brett Hembree
"Super fast and helpful 😊"
We responded:
"Thank you Brett, for your Five Star Review! So happy we were able to help you! Thank you for your business!"
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NW TURF SERVICES LLC

July 26, 2024

5  out of  5
rating by NW TURF SERVICES LLC
"Connor was great to work with, we checked prices with so many Insurance Carriers including the ones that advertise best pricing like Progressive. State Farm was able to beat the pants off of them (Maybe Flo got a pay raise for the commercials and they raised premiums to cover that LOL). Thank you Connor"
We responded:
"Wow, Thank you so much Kristen! We’re proud to offer what State Farm can do, and so glad Connor was able to connect with you. Thank you for your business!"
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Helene Cates

July 17, 2024

5  out of  5
rating by Helene Cates
"Conner was great. Explained everything and made the process simple and quick."
We responded:
"Thank you so much for your Five-star review Helene! So glad Connor was able to help you! We appreciate your business!"
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jay kassels

July 12, 2024

5  out of  5
rating by jay kassels
"Rachelle Lambert at Jake Waardenburg State Farm office in Redmond OR was great to work with. She made our transition of all our policies from CA to OR seamless and easy. Rachelle was very professional and just easy to work with. Much appreciated after everything else we needed to do after our relocation! And she saved us money as well!"
We responded:
"Jay, thank you so much for your awesome 5-star review of the great customer service you received from Rachelle in our office! We appreciate your business! -Jake"
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Michelle & Eric Connelly

July 11, 2024

5  out of  5
rating by Michelle & Eric Connelly
"Conner was very helpful, was happy to answer any questions I had and fast service.Thank you for the great service and saving us money on our home and auto!!"
We responded:
"Michelle & Eric thank you so much for your fantastic 5-Star Review! We’re glad to hear Connor was able to save you money on your car and home insurance! If you ever need anything, please reach out! -Jake"
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Ross Cristiano

July 10, 2024

5  out of  5
rating by Ross Cristiano
"Luke was great to work with when switching to State Farm. He was knowledgable and did a great job keeping track of all my needs. When he said he was going to do something he did. Highly recommend."
We responded:
"Thank you for the 5 Star Review Ross! We’re committed to continuing to deliver the same exceptional service you’ve already had with Luke in our Agency! Thank you for your business!"
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Larry L Carey

July 9, 2024

5  out of  5
rating by Larry L Carey
"Laurie J, Customer Relations Representative with Jake Waardenburg's - State Farm Insurance Agency, has been so much help in figuring out our Auto and Home insurance needs. I have been working with Laurie for over a year now and she has not ever misled us on our insurance needs. Laurie takes the time to explain everything so that you can understand it. I wish there were more Representative,s out their as thorough as Laurie is. Thank You Laurie for helping us with our insurance needs and being so understanding. Keep up the excellent work."
We responded:
"Thank you so much for the 5 star review and for highlighting all the hard work Laurie has put in on your account Larry! We appreciate your business, and are committed and to continuing to provide exceptional customer service! -Jake"
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Stephanie Fennimore

June 30, 2024

5  out of  5
rating by Stephanie Fennimore
"Laurie J at State Farm was so kind and worked so hard for me to get coverage. She has been my agent at another insurance office and I was able to find her and she is amazing! Thank you!"
We responded:
"Thanks for the 5 star review Stephanie! Laurie’s experience and work ethic is an asset to our State Farm Agency. We appreciate your business!"
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Jay Jantzen

June 15, 2024

5  out of  5
rating by Jay Jantzen
"As a retired State Farm agent, I highly recommend Jake. He is a "retired agent's Agent". Recently I referred friends of mine to Jake's agency. Staff member Conner provided excellent service and my friends are extremely pleased and satisfied."
We responded:
"Thank you Jay!!! Happy to help, and always honored to service someone who understands the value of an Agent! I appreciate your business!"
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Barbie Hoffman

June 13, 2024

5  out of  5
rating by Barbie Hoffman
"Connor was extremely helpful, friendly and very knowledgeable. A pleasure working with him."
We responded:
"Thank you so much Barbie for the five star review! We’re so glad we were able to help, and we appreciate your business!"
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Tom Rattle

May 30, 2024

5  out of  5
rating by Tom Rattle
"Worked with Connor, very responsive, prompt follow up, some useful suggestions, knew the answers to my questions, saved us some serious coin, thanks Connor, Jake and State Farm!"
We responded:
"Thanks for the awesome review Tom! It’s been a pleasure working with you! Thank you for your business!"
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The Manleys

May 22, 2024

5  out of  5
rating by The Manleys
"We came in for an insurance coverage review and Laurie was great at answering our questions; she had more answers than we thought we had questions. And we left without spending any more money, a bonus! We like this agency and did not wish to change insurance companies. Thanks Laurie, we'll wait for your reply on auto insurance."
We responded:
"Thank you Michael! We’ve appreciated your business over the years, and will work hard to keep it!"
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m

May 6, 2024

5  out of  5
rating by m
"Luke was extremely helpful and very prepared when i came in to finalize new insurance coverage for home, auto and liability umbrella. Switching from my old insurance couldn't have been any easier! Thanks Luke at State Farm Redmond!"
We responded:
"Thank you so much for the awesome review! We appreciate your business!!"