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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Corey Erba

August 31, 2023

5  out of  5 rating by Corey Erba
"Jake and his team were the best agents I've worked with! I moved across the country and had to change providers, and I will truly miss their fantastic service and awesome attitudes.They are easy to communicate with, thorough, professional and very quick to respond. I cannot say enough good things about them - don't hesitate to try them out for any of your insurance needs!"

Jay Jantzen

August 28, 2023

5  out of  5 rating by Jay Jantzen
"As a retired State Farm agent, I highly recommend Jake. He is a "retired agent's Agent"."

Kyle Gorman

August 25, 2023

5  out of  5 rating by Kyle Gorman
"What a great review of my policies and so informative about insurance in General. Highly recommended!"

Shirley Engel

August 19, 2023

5  out of  5 rating by Shirley Engel
"Jake and Donnie are true professionals. Their personal interest and efficiency sets them a part. We are so appreciative of their level of customer service and support, we are customers for life!! Dennis and Shirley Engel"

Mark Hauser

August 17, 2023

5  out of  5 rating by Mark Hauser
"My entire family has been State Farm customers for over 30 years. I know insurance companies often get a bad rap, but our experiences with State Farm both in South Carolina and now with Jake and his team in Redmond have been top notch. Reasonable rates and tremendous service when filing claims. We even went through a house fire in South Carolina and State Farm made us whole. I get several pieces of mail every month from other insurers trying to convince me to switch carriers. No thanks. I'm good with Jake and State Farm! Ps - Laurie does excellent work!"

Charles Oquist

August 2, 2023

5  out of  5 rating by Charles Oquist
"Donny is amazing and always willing to work with us on everything we bring his way! Greatest customer service and the patience of a saint!"

Jeffrey Gile

July 15, 2023

5  out of  5 rating by Jeffrey Gile
"This is probably some of the best customer service I have ever experienced with an insurance company. Super easy to work with, really good rates and they just make life simple. Everyone there is super friendly and helpful"

Steve smith

July 5, 2023

5  out of  5 rating by Steve smith
"Donny was a pleasure to work with."

Alejandra Farias

June 3, 2023

5  out of  5 rating by Alejandra Farias
"I'm being 100% honest when I say I'm so happy to have these guys and gals as my insurance people! They all have been super honest with me and taken care of me when I need them! Lori has the personal touch and communication of a patient godess! Her advise and over all go getter personality makes me feel like I'm the best care ever!! Jake is an honest 100% guy who has nothing to hide! I appreciate this office so very much! Not once have I ever felt like they didn't care! Thank goodness for this incredible team!!"

Valarie Maggiore

May 26, 2023

5  out of  5 rating by Valarie Maggiore
"I had the best experience ever with Donny setting up my new policies. . I came from an agency with very poor customer service communications. Donny is very experienced and professional. All of my insurance needs were moved to State Farm. I'm looking forward to a long relationship with this company."

Laurie Umlauf

February 28, 2023

5  out of  5 rating by Laurie Umlauf
"This agency is superb at customer service! Always available and even answers their phones so you can talk to a human....I highly recommend them....Tara is awesome! I had a few unusual circumstances with my homeowners policy, but they were very helpful and patient in this regard"

Becky Lu Hummer

February 24, 2023

5  out of  5 rating by Becky Lu Hummer
"Jake's team was really helpful during a recent home purchase, and responded quickly to requests for various documents during the process. Donny was especially instrumental in assuring our close date remained on schedule. Thanks, Donny and Tara!"

Hannah Franco

February 18, 2023

5  out of  5 rating by Hannah Franco
"Was shopping around as Gieco was crazy expensive. Called over to State farm and Donny was amazing super friendly, informative and didnt pressure me. I decided their coverage was the best price for me and even added renters insurance! 5 star experience ⭐⭐⭐⭐⭐"

Hector A

January 30, 2023

5  out of  5 rating by Hector A
"I've had the pleasure of working with Laurie in this office and it's been outstanding. She is incredibly knowledgeable, kind, and very diligent. She has a no pressure approach to getting you the coverage you need and giving you peace of mind. You can't ask for a better agent. If you need a new agent or are shopping for insurance, take it from a guy who has a lot to lose and incredibly high standards. Laurie at Jake Waardenburg's office will take great care of you."

Amber Parsons

January 18, 2023

5  out of  5 rating by Amber Parsons
"Fantastic customer service! And great rates I would definitely recommend them!!"

Winston Risser

January 14, 2023

5  out of  5 rating by Winston Risser
"Recommend, Jake and his team are not just trying to sign policies. It feels like they want to work with you and build long term relationships as you navigate life . Switched to state farm and with this teams knowledge,we have better insurance at a better price ."

Sheryl Eskew

December 30, 2022

5  out of  5 rating by Sheryl Eskew
"The battery in my car went dead. The doors were locked,and my remote wouldn't work. So I called my State Farm agent,and spoke to Rachelle. She immediately found a service truck for me. The tow driver showed up less than an hour later, unlocked my car. We were able to start the car,and move it to a location that was safe and serviceable. Five stars to Rachelle for fast and compassionate service and staying in touch with me through the situation. As always,Jake Waardengurg and his team shined brightly!"

Connor Whitlow

December 24, 2022

5  out of  5 rating by Connor Whitlow
"Donny Macneish is a BAMF, hee saved me big time on my insurance bill and was a very truthfull home skillet, love you guys!!!!!"

Nick & Katie

December 23, 2022

5  out of  5 rating by Nick & Katie
"We loved working with Donny! He explained everything and was very thorough. He offered different options for auto, renters, and life insurance. We saved a LOT because of his help! We would give this office 10/10 if we could. Thank you!!"

Lauralee Bentz

December 20, 2022

5  out of  5 rating by Lauralee Bentz
"always to helpful and friendly!!"

Caitlin Kauer

October 24, 2022

5  out of  5 rating by Caitlin Kauer
"I worked with Rachelle and she was very kind and helpful. Switching from a competitor and she made the process seamless and offered better prices and options. Thank you!!"

robert merchant

October 12, 2022

5  out of  5 rating by robert merchant
"Rachael was a star. She got me signed up for auto policy. She stayed with me on the phone all the way thru the process. A real pro even with my feeble attempts at humor. She is five shining stars."

Mike Moreno

September 27, 2022

5  out of  5 rating by Mike Moreno
"Jake does a great job and is always looking out for the best interests of his clients. We are glad we chose Jake Waardenburg and State Farm Insurance."

Mikayla Thomas

September 20, 2022

5  out of  5 rating by Mikayla Thomas
"Great and friendly service!"

Brittney Bucholz

August 25, 2022

5  out of  5 rating by Brittney Bucholz
"If your looking for insurance then I highly recommend checking this place out. I am blown away at how well I’ve been treated. I started shopping around after being told our insurance was going to spike by 85% with a prior company. I stumbled upon State Farm and I’m so glad I did. My husband and I are now receiving better coverage at a lower rate! I’ve been working with Donny and he has been absolutely amazing and I never thought I’d be leaving a 5 star review for an insurance company."